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Secret delivery service1/15/2024 ![]() ![]() What happens if there’s no one to sign for delivery? Please speak to your local Customs Office if you have any queries regarding this.Failure to pay this additional duty or tax will result in your parcel being returned to us.You will only be charged one delivery fee however, duties and taxes are charged upon delivery of each item. Orders with multiple items may be dispatched in separate parcels.Our carrier will contact you once your parcel has shipped from our warehouse and before delivery, in order for you to pay these additional fees directly to the carrier.These fees are the responsibility of the purchaser. US & Canada orders - Since the 1st January 2021, if your parcel is being delivered to any non EU country, it may be liable for Custom Duty and Local Taxes.These fees are the responsibility of the purchaser and wont show up at checkout. EU orders - Since the 1st January 2021, if your parcel is being delivered to any EU country, it may be liable for Custom Duty and Local Taxes if the total value ordered is over 150 Euros.All parcels are shipped directly from our warehouses in the UK, therefore some international orders may be liable for Custom Duty and local taxes.If you purchase more than this the delivery costs will be shown at checkout. The delivery costs below are based on 1 x Band or Brief Kit weighing less than 500g. If you cant see your country, please email us and we will do our best to ship to you ASAP. We now ship to the following countries and more are getting added each month. If your country is not on the list below then, please get in touch and we will arrange shipping to your country Country The costs below are typical for a one Band Kit or one Full-Briefs Kit. Please refer to the chart for more information about delivery to your local area. Any orders made between 12.01pm Friday and midnight Sunday will be classed as been ordered on Monday.Ĭosts and timings of delivery vary depending on your location. The delivery days below refer to weekdays. * All orders need to be placed before 12 noon, Monday to Thursday to arrive within the delivery times below. W hilst 98% of deliveries are done within 48 hours there’s no guarantee that this will be the case for all orders. In the UK, we usually use Royal Mail courier service to deliver your order. What types of delivery do we offer and what do they cost? A signature on delivery may be required.We will send your order using various courier delivery services.(The Highlands and Northern Ireland could take a further 24 hours). You can usually expect your order to take between 48 and 72 hours to be delivered to the UK if the order is placed before 12 noon.We aim to despatch your order within 24 hours of your order being placed. ![]() In the unlikely event that the Secret Saviours product you order is out of stock, we’ll get in contact to ask if you’d rather keep the goods on backorder or get a refund. Orders received after 12 noon on Friday will normally be processed on Monday. We process your orders as swiftly as we possibly can, and give you realistic estimated delivery dates which we do our best to achieve - but you’ll understand we can’t always guarantee delivery dates where it’s out of our control. ![]()
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